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We are experiencing a temporary system problem which is not allowing us to process your request at this time.

There may be an issue with your internet connection that may have caused this. If you are aware of something that may have caused this error you could try to go back and make a correction.

In many cases this error is generated due to a temporary system issue in which case you could try again later. You can do this by clicking the refresh/reload button in your browser or close all browser windows first and try to re-enter the web site address again (or click on a link you may have received). If you are still receiving this message you could also try to access the site from another web browser if you have one available (e.g. try Internet Explorer rather than Firefox). If you are still receiving the error you could also try to delete your temporary internet files (in Internet Explorer click on "Tools", "Internet Options" and then under "Browsing History" click on the "Delete" button).

If you have exhausted all of these and/or can't wait any longer for the problem to be resolved, then please contact us at clientservices@envisialearning.com and inform us of the error with as much information as you can provide and we will be as responsive as possible to assist you with the temporary system error you are experiencing.

We appreciate your patience and understanding and apologise for any inconvenience this might have caused you.